Privacy Policy

1. General information

  1. This policy pertains to the website www, operating at the URL address: en.contrologic.pl
  2. The operator of the service and the Administrator of personal data is: CL SERVICES sp. z o.o. Metalowców 9 lok. 209, 54-156 Wrocław.
  3. Operator’s email contact address: biuro@en.contrologic.pl
  4. The operator is the Administrator of your personal data regarding voluntarily provided data on the website.
  5. The website uses personal data for the following purposes:
    • Handling inquiries via forms
    • Presentation of offers or information
  6. The website performs the function of obtaining information about users and their behavior in the following way:
    1. By voluntarily entering data into forms, which are then entered into the Operator’s systems.
    2. By storing cookie files (so-called “cookies”) on end devices.

2. Selected data protection methods used by the Operator

  1. Places for logging in and entering personal data are protected at the transmission layer (SSL certificate). This encrypts personal data and login data entered on the website on the user’s computer and can only be read on the target server.
  2. The operator periodically changes its administrative passwords.
  3. An essential element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

  1. The service is hosted (technically maintained) on the operator’s servers: hostido.pl
  2. The hosting company, to ensure technical reliability, maintains server logs. The following may be subject to logging:
    • resources specified by URL identifier (addresses of requested resources – pages, files),
    • time of request arrival,
    • time of sending a response,

    • client station name – identification performed by the HTTP protocol,

    • information about errors that occurred during the execution of HTTP transactions,
    • URL address of the previously visited page by the user (referer link) – in case the transition to the Service occurred through a link,
    • information about the user’s browser,
    • information about the user’s IP address,
    • diagnostic information related to the process of independently ordering services through registrars on the website,

    • information related to handling email directed to the Operator and sent by the Operator.

       
       

4. Your rights and additional information about the use of data

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill obligations imposed on the Administrator. This applies to such groups of recipients:
    • the hosting company on the basis of entrustment
    • authorized employees and collaborators who use the data to fulfill the purpose of the website’s operation.
  2. Your personal data processed by the Administrator will not be processed for longer than is necessary to perform activities related to them, as specified by separate regulations (e.g., accounting regulations). In the case of marketing data, they will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    • access to your personal data,
    • their correction,
    • removal,
    • restriction of processing,
    • and data portability.
  4. You have the right to object to the processing referred to in point 3.2 regarding the processing of personal data for the purpose of the legitimate interests pursued by the Administrator, including profiling, provided that the right to object cannot be exercised if there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, in particular the establishment, exercise or defense of legal claims.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office, at ul. Stawki 2, 00-193 Warsaw, against the actions of the Administrator.
  6. Providing personal data is voluntary but necessary to use the Service.
  7. In relation to you, actions involving automated decision-making, including profiling, may be taken for the purpose of providing services under the concluded contract and for the purpose of conducting direct marketing by the Administrator.
  8. Personal data is transferred to third countries within the meaning of the regulations on the protection of personal data. This means that we transfer them outside the European Union territory.

5. Information in forms

  1. The service collects information voluntarily provided by the user, including personal data, if provided.
  2. The service may save information about connection parameters (time stamp, IP address).

  3. In some cases, the service may save information facilitating the association of data in the form with the user’s email address filling out the form. In such a case, the user’s email address appears inside the URL address of the page containing the form.

     
     
  4. The data provided in the form is processed for the purpose arising from the specific form function, for example, to carry out the process of handling a service request or commercial contact, registering services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator’s logs

  1. Information about user behavior on the website may be subject to logging. This data is used for administering the service.

     
     

7. Significant marketing techniques

  1. The operator uses statistical analysis of traffic on the website through Google Analytics (Google Inc. based in the USA). The Operator does not provide personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  2. The operator uses remarketing techniques, allowing for the customization of advertising messages to the user’s behavior on the website, which may create an illusion that the user’s personal data is being used for tracking. However, in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such activities is the enabled support for cookie files.
  3. The operator uses Facebook pixel technology. This technology allows Facebook (Facebook Inc. based in the USA) to know that a particular registered user is using the Service. In this case, it is based on data for which the operator is the administrator. The operator does not provide any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.
  4. The operator uses a solution to analyze user behavior by creating heatmaps and recording interactions on the website. This information is anonymized before being transmitted to the service operator, so they do not know which specific individual it pertains to. Specifically, passwords and other personal data are not subject to recording.
  5. The operator utilizes a solution to automate the operation of the Service concerning users, for example, it can send an email to the user after visiting a specific subpage, provided that the user has consented to receiving commercial correspondence from the Operator.

8. Cookie Information

  1. The service uses cookies.
  2. Cookies are computer data, in particular text files, which are stored on the end device of the Service User and are intended for using the Service’s websites. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
  3. The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service.
  4. Cookies are used for the following purposes:
    1. Maintaining the user session of the Service (after logging in), allowing the user not to re-enter the login and password on each subpage of the Service;
    2. Achieving the goals defined above in the “Significant marketing techniques” section.
  5. Within the Service, two main types of cookies are used: “session cookies” and “persistent cookies”. “Session cookies” are temporary files stored on the User’s end device until they log out, leave the website, or close the software (web browser). “Persistent cookies” are stored on the User’s end device for a period specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) typically allows storing cookies on the User’s end device by default. Users of the Service can change settings in this regard. The web browser enables the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this topic is available in the help or documentation of the web browser.
  7. Limitations on the use of cookies may affect some functionalities available on the Service’s websites.
  8. Cookies placed on the end device of the Service User may also be used by entities cooperating with the operator of the Service, in particular, this applies to companies such as Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to practically give and withdraw consent?

  1. If the user does not want to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication, security, and user preference maintenance processes may make it difficult, and in extreme cases may prevent the use of websites.
  2. To manage your cookie settings, select the internet browser you are using from the list below and follow the instructions:

    Mobile devices:

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